COVID-19

To our beloved customers, Douce France wants to thank each and everyone of you for your undivided support during these unprecedented times. It is thanks to you all that our small business has been able to keep its doors open and we are more than ever devoted to bringing you high quality traditional delicacies from France to make your days a little bit sweeter! We are open in store, online and via Uber Eats! Stay safe & à très bientôt! 

- Christel S. , Founder & Director, Douce France Inc.

NEXT DAY CURBSIDE PICK-UP*
*Same day Curbside Pick-Up is now available! Kindly double check with us via email or phone if you are ordering any fresh baked goods so that we can put them aside for you! 

Dear customers, we are pleased to offer Free Same-Day or Next-Day Curbside Pick-Up at our Boutique (820 Danforth Avenue, Toronto) from Tuesday to Sunday. You are welcome to place orders for Free Curbside Pick-Up via our online website, simply choose the Free Pick-Up as your delivery option at checkout. All online orders placed before 6pm will be available for pickup the same day. If your order is placed after 6pm, it will be available at 9am the following day. Please note, we are closed on Monday, and we close the shop for our lunch break between 1:30pm and 2:30pm on weekdays.

Note on Curbside Pick-Ups: If you prefer, you do not need to enter the store to pick up your order; just show us your order number through the door or window, or give us a call, and we would be happy to bring your order to you outside. 


SHOPPING AT OUR BOUTIQUE 

Our boutique is deemed as an essential business, and therefore, you are always welcome to shop in-store through COVID and lockdowns. For our up to date hours of operations, refer to our Contact Page. 

Note that shopping through curbside pick-up both saves time and minimizes your time spent in the store; a good way to shop safe! 

We kindly ask that you follow the COVID regulations put in place by the government, including the following: 

  • Wear a mask at all times on premises 
  • Practice social distancing whilst in store, or whilst queuing outside 
  • Respect the capacity limits of the store in order for us to conduct business safely, and be mindful of the time spent in store during your visit in order to make sure that we serve all of our customers to the best of our ability, in a timely fashion
  • Please use the hand sanitizer provided in store 

We ask that, according to government guidelines, you refrain from entering the store if you are experiencing any of the following symptoms: 

  • Fever or chills
  • Difficulty breathing
  • Coughing 
  • If you have been travelling outside of the country in the last 15 days
  • If you have knowingly been in contact with an individual who has contracted the COVID virus or tested positive for COVID-19 within the last 15 days 

If you are experiencing any of the aforementioned systems, we wish you a speedy recovery and would be more than happy to serve you online via our e-Boutique at www.doucefrance.ca . We ship Canada-Wide!


GETTING IN TOUCH

If you have any questions regarding the aforementioned protocols, please do not hesitate to get in touch with our team by email at info@doucefrance.ca

  • Secure ordering

    100% Secure Online Shopping

  • CRÈme de la crème

    Authentic French, High-Quality Delicacies

  • Free shipping

    Over $75.00, Canada-Wide

  • Curbside Pick-Up

    Free Curbside Available

  • Custom Gift orders

    Contact Us or Fill Out our Form